{"id":7754,"date":"2021-01-14T11:37:17","date_gmt":"2021-01-14T19:37:17","guid":{"rendered":"https:\/\/gosecuretest.wpengine.com\/support\/signaler-un-pourriel\/"},"modified":"2024-02-22T13:46:59","modified_gmt":"2024-02-22T21:46:59","slug":"signaler-un-pourriel","status":"publish","type":"page","link":"https:\/\/legacy.gosecure.ai\/fr\/support\/signaler-un-pourriel\/","title":{"rendered":"Signaler un pourriel"},"content":{"rendered":"

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Documentation d’assistance<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16″ header_2_text_color=\u00a0\u00bb#da291c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Signaler un spam<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16″ header_2_text_color=\u00a0\u00bb#da291c\u00a0\u00bb header_3_text_color=\u00a0\u00bb#000000″ header_3_font_size=\u00a0\u00bb20px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Comment soumettre un \u00e9chantillon de spam pour am\u00e9liorer mon filtre anti-spam ?<\/h3>\n

Le moyen le plus simple est de t\u00e9l\u00e9charger notre \u00ab\u00a0Report Spam Plug-in\u00a0\u00bb pour Outlook et il vous suffira de cliquer sur un bouton dans les rares cas o\u00f9 un spam s’infiltrerait. Vous n’en aurez pas souvent besoin, en revanche, vos utilisateurs se sentiront bien d’\u00eatre impliqu\u00e9s dans le processus d’\u00e9limination des spam !<\/p>\n

> Cliquez ici pour installer le \u00ab\u00a0Report Spam Plug-in\u00a0\u00bb pour Outlook<\/a><\/p>\n

Seuls les \u00e9chantillons envoy\u00e9s sous forme de pi\u00e8ces jointes RFC-2822 peuvent \u00eatre trait\u00e9s ; les \u00e9chantillons dans d’autres formats ne seront pas trait\u00e9s. Envoyez des \u00e9chantillons de spam par courrier \u00e9lectronique \u00e0 l’adresse suivante: spam@gosecure.ai<\/a>.<\/p>\n

Les \u00e9chantillons de spam envoy\u00e9s \u00e0 spam@gosecure.ai<\/a> sous forme de pi\u00e8ces jointes RFC-2822 seront automatiquement trait\u00e9s par l’\u00e9quipe de GoSecure charg\u00e9e de la v\u00e9rification des spam. Vous recevrez un rapport d’\u00e9valuation pour les courriels envoy\u00e9s \u00e0 spam@gosecure.ai<\/a> dans un d\u00e9lai de 1 \u00e0 2 heures.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bb\u00c0 partir de Microsoft Outlook\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/legacy.gosecure.ai\/wp-content\/uploads\/icon-outlook.gif\u00a0\u00bb alt=\u00a0\u00bbicon-outlook\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

    \n
  1. Cr\u00e9er un nouveau message \u00e9lectronique<\/li>\n
  2. Adressez-le \u00e0: spam@gosecure.ai<\/a><\/li>\n
  3. Cliquez sur le bouton \u00ab\u00a0Joindre un \u00e9l\u00e9ment\u00a0\u00bb, s\u00e9lectionnez un ou plusieurs \u00e9l\u00e9ments \u00e0 envoyer.<\/li>\n
  4. Cliquez sur OK ou faites glisser le(s) \u00e9l\u00e9ment(s) s\u00e9lectionn\u00e9(s) dans le nouveau courriel.<\/li>\n
  5. Envoyer le courriel<\/li>\n<\/ol>\n

    [\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bb\u00c0 partir de Mozilla Thunderbird\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/legacy.gosecure.ai\/wp-content\/uploads\/icon-thunderbird.gif\u00a0\u00bb alt=\u00a0\u00bbicon-thunderbird\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      \n
    1. S\u00e9lectionner l’\u00e9chantillon<\/li>\n
    2. Dans la barre d’outils, s\u00e9lectionnez Message > Faire suivre > Pi\u00e8ce jointe<\/li>\n
    3. Adressez-le \u00e0: spam@gosecure.ai<\/a><\/li>\n
    4. Envoyer le courriel<\/li>\n<\/ol>\n

      [\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bb\u00c0 partir de Lotus Notes\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/legacy.gosecure.ai\/wp-content\/uploads\/icon-lotus-notes.gif\u00a0\u00bb alt=\u00a0\u00bbicon-lotus-notes\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]ePrism ne recommande pas de m\u00e9thode par d\u00e9faut pour attacher les messages RFC-2822, mais les options suivantes sont disponibles :<\/p>\n

      Envoyez le message directement \u00e0 votre contact ePrism :<\/p>\n

        \n
      1. Cr\u00e9er un nouveau message \u00e9lectronique adress\u00e9 \u00e0 votre contact d’assistance<\/li>\n
      2. Ouvrez le message spam, s\u00e9lectionnez Visualiser > Afficher > Page source<\/li>\n
      3. Copier et coller le contenu de la page source dans le nouveau courriel<\/li>\n<\/ol>\n

        [\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbDepuis d'autres clients de messagerie\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/legacy.gosecure.ai\/wp-content\/uploads\/icon-email.gif\u00a0\u00bb alt=\u00a0\u00bbicon-email\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Avec tout autre client de messagerie, utilisez l’option \u00ab\u00a0Transf\u00e9rer en tant que pi\u00e8ce jointe\u00a0\u00bb. Vous devez en discuter avec le service d’assistance ePrism avant d’envoyer un \u00e9chantillon de cette mani\u00e8re.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px||40px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        << Retour \u00e0 la page Soutien<\/a><\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        Documentation d’assistanceSignaler un spamComment soumettre un \u00e9chantillon de spam pour am\u00e9liorer mon filtre anti-spam ? Le moyen le plus simple est de t\u00e9l\u00e9charger notre \u00ab\u00a0Report Spam Plug-in\u00a0\u00bb pour Outlook et il vous suffira de cliquer sur un bouton dans les rares cas o\u00f9 un spam s’infiltrerait. Vous n’en aurez pas souvent besoin, en revanche, vos […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":6999,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7754","page","type-page","status-publish","hentry"],"yoast_head":"\nSignaler un pourriel - GoSecure<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/legacy.gosecure.ai\/fr\/support\/signaler-un-pourriel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Signaler un pourriel\" \/>\n<meta property=\"og:description\" content=\"Documentation d'assistanceSignaler un spamComment soumettre un \u00e9chantillon de spam pour am\u00e9liorer mon filtre anti-spam ? Le moyen le plus simple est de t\u00e9l\u00e9charger notre "Report Spam Plug-in" pour Outlook et il vous suffira de cliquer sur un bouton dans les rares cas o\u00f9 un spam s'infiltrerait. 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